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Delivery

FREE delivery within the UK , orders will be sent via Royal Mail 1st Class. 

Worldwide delivery charges will be calculated and applied upon checkout.

If goods are in stock they will be dispatched on the coming Friday - But please allow up to 14 days for your order to arrive.

If the products are made to order it can take up to 21 days  to make and dispatch. I will advice you of the lead times on receipt of your order.

OBS: Due to the current COVID restrictions I only go to the post office every FRIDAY.

Furthermore there may be delays in Royal Mail services due to the high volume of post they are currently handling 

You will receive a notification via Big Cartel when your order has been despatched.

Please rest assured I am doing all that I can to get your order to you as quick as possible.


    CANCELLATIONS AND RETURNS

The customer has 7 days to cancel from date of order.

If you change your mind or goods are faulty please notify Hanne Rysgaard within 48 hours of receipt of goods. 

Items should be returned within 14 days. 

The goods should be unused and in a saleable condition and be appropriately packaged with the order number and customer details.

The return postage is at your own expense unless goods are faulty.

Please obtain proof of postage.

Hanne Rysgaard is not responsible for returned items which fail to be delivered.